Privacy Policy

What this policy covers

The NHS South East London Integrated Care Board (NHS SEL ICB) uses Let’s Talk Health and Care South East London as an on-line engagement platform hosted on a separate website to the NHS South East London Integrated Care Board  website. The platform and technology is provided by Bang the Table Pty Ltd and you can read their privacy policy covering their service here.

What personal information we collect

Profile Information

We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.

Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

Engagement Information

The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.

Usage Information

We collect information about your usage of the site, such as pages visited, documents downloaded, etc.

How we use the information we collect

We collect this information in order to:

  • analyse and interpret it to help meet our objectives and obligations;
  • communicate information to you about engagement opportunities, events and other initiatives; and
  • respond to enquiries and otherwise engage with stakeholders.

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.


While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.

1) Controller contact details

NHS South East London Integrated Care Board 

160 Tooley Street London 

SE1 2TZ 

Integrated Care Board - NHS South East London (

2) Data Protection Officer contact details

ICB Data Protection Officer 

3) Purpose of the processing
Fulfilment of a public task
4) Lawful basis for processing
The lawful justifications for the processing and possible sharing of this data are;- Article 6(1)(a) “the data subject has given consent to the processing of his or her personal data for one or more specific purposes”
5) Recipient or categories of recipients of the processed data
The data is only shared within the NHS SEL ICB’s communications and engagement team.   Anonymised data will be aggregated into public reports.
6) Right to access and correct

You have the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data;
  • to request for the erasure of your personal data residing with us;
  • to request your personal data in portable, machine-readable format; and
  • to withdraw your consent to our processing of their personal data. 

If you wish to contact us to with a request relating to personal information we hold about you, please contact us at  including your name and contact details. We may need to verify your identity before providing you with your personal information 

8) Retention period

The data will be retained for the period as specified in the national records retention schedule. 

Data and information will be processed following the end of any agreement for a period of up to 90 days, at which point the data is erased and the site removed from the web. The SEL ICB is able to access and download data at any time during the period of the agreement as well as at any time during this 90 day period.
9)  Right to Complain

You have the right to complain to the Information Commissioner’s Office, you can use this link   

or call their helpline at 0303 123 1113 (local rate) or 01625 545 745 (national rate).