Experience of virtual wards or urgent community response services

NHS South East London is planning to further develop community-based services as alternatives to people having to be admitted to hospital.  We know from earlier engagement work that people find it hard to know where to go, so as part of this work, we also want to develop a central place through which people are referred to these services - this is called a single point of access or an integrated care co-ordination hub.  

We want to understand your experiences, or the experiences of a person you look after, to help us do this. Please take a few minutes to fill in the short survey