Cookies help us to understand how you use our website so that we can provide you with the best experience when you are on our site. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Social media cookies:
We use social media cookies from Facebook, Twitter and Google to run Widgets, Embed Videos, Posts, Comments and to fetch profile information.
Tell us about your experience of digital health services
Share Tell us about your experience of digital health services on FacebookShare Tell us about your experience of digital health services on TwitterShare Tell us about your experience of digital health services on LinkedinEmail Tell us about your experience of digital health services link
Digital First is a programme of work that supports the transformation of primary care with the aim of delivering equal access to digital services for all patients. Since 2019, the London Digital First team have been focusing on the implementation, understanding and improvement of digital tools within general practice (primary care), across London. Digital tools include:
an online form (also known as an online consultation) for advice from your practice or to request an appointment
the NHS App to request repeat medication, book an appointment and view your GP held medical record
your GP practice's website
any other app recommended by your GP
The Health Innovation Network, have partnered with the London regional Digital First team to capture people’s awareness and experiences of digital care tools. The aim of this is to investigate and better understand the patient experience of digital care by identifying key themes and areas for improvement.
How you and others were involved:
The survey closed and other engagement activities in autumn 2023. Thank you to everyone for contributing and sharing your experience. The online survey received 3267 responses, and 33 people took part in focus group discussions from across London.
Digital First is a programme of work that supports the transformation of primary care with the aim of delivering equal access to digital services for all patients. Since 2019, the London Digital First team have been focusing on the implementation, understanding and improvement of digital tools within general practice (primary care), across London. Digital tools include:
an online form (also known as an online consultation) for advice from your practice or to request an appointment
the NHS App to request repeat medication, book an appointment and view your GP held medical record
your GP practice's website
any other app recommended by your GP
The Health Innovation Network, have partnered with the London regional Digital First team to capture people’s awareness and experiences of digital care tools. The aim of this is to investigate and better understand the patient experience of digital care by identifying key themes and areas for improvement.
How you and others were involved:
The survey closed and other engagement activities in autumn 2023. Thank you to everyone for contributing and sharing your experience. The online survey received 3267 responses, and 33 people took part in focus group discussions from across London.
Share 1. What are your positive experiences of using digital tools within general practice (primary care)? on FacebookShare 1. What are your positive experiences of using digital tools within general practice (primary care)? on TwitterShare 1. What are your positive experiences of using digital tools within general practice (primary care)? on LinkedinEmail 1. What are your positive experiences of using digital tools within general practice (primary care)? link
Share 2. What are challenges that you experienced when using digital tools within general practice (primary care)? on FacebookShare 2. What are challenges that you experienced when using digital tools within general practice (primary care)? on TwitterShare 2. What are challenges that you experienced when using digital tools within general practice (primary care)? on LinkedinEmail 2. What are challenges that you experienced when using digital tools within general practice (primary care)? link
Share 3. Do you have any suggestions on how to improve the use and access to digital tools within general practice (primary care)? on FacebookShare 3. Do you have any suggestions on how to improve the use and access to digital tools within general practice (primary care)? on TwitterShare 3. Do you have any suggestions on how to improve the use and access to digital tools within general practice (primary care)? on LinkedinEmail 3. Do you have any suggestions on how to improve the use and access to digital tools within general practice (primary care)? link
