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Our team is working to improve how people and communities can speak with health care professionals to make access to the NHS easier and faster.
One of the tools available is known as online consultations. This is where patients can send a message or email electronically to their GP practice with a query about their health and receive a response from the most appropriate person in the practice; whether this is a GP, nurse, pharmacist or occupational therapist.
We are looking to make improvements to these tools and would love to hear your thoughts on online consultations. Your feedback is invaluable to us as we strive to improve our services and ensure that our new system meets your needs.
The survey below closed on 18 August 2024. The responses will be held securely within our organisation. Your responses will only be shared in anonymised form with partners. Your honest feedback will help us enhance our online consultation experience for all our patients.
We will share anonymous feedback from the survey.
Our team is working to improve how people and communities can speak with health care professionals to make access to the NHS easier and faster.
One of the tools available is known as online consultations. This is where patients can send a message or email electronically to their GP practice with a query about their health and receive a response from the most appropriate person in the practice; whether this is a GP, nurse, pharmacist or occupational therapist.
We are looking to make improvements to these tools and would love to hear your thoughts on online consultations. Your feedback is invaluable to us as we strive to improve our services and ensure that our new system meets your needs.
The survey below closed on 18 August 2024. The responses will be held securely within our organisation. Your responses will only be shared in anonymised form with partners. Your honest feedback will help us enhance our online consultation experience for all our patients.
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Page last updated: 20 Aug 2024, 09:38 AM
Timeline
Online consultations - share your views - survey open - Summer 2024
Contacting your GP online - share your views is currently at this stage
This survey is open.
Review survey insights - Autumn 2024
this is an upcoming stage for Contacting your GP online - share your views
Contributions to this survey are closed for evaluation and review. The project team will report back on key outcomes.
Insight report published and next steps - Autumn 2024
this is an upcoming stage for Contacting your GP online - share your views
The final outcomes of this survey will be published here. This may include a summary of all contributions collected as well as recommendations for future action.
