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Help us improve Wheelchair Service in Greenwich and Bromley
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The Community Wheelchair Service provides assessments, equipment, and ongoing support for children and adults in Bexley, Bromley and Greenwich who require wheelchairs for mobility and independence. The current service contract is due to end in November 2026 and we are planning for the future, we want to ensure that the service continues to meet your needs.
We are reviewing how the service is currently working and what could be improved. Your feedback is important in helping us understand what matters most to you. This includes your experiences of:
Referral and assessment
Waiting times
Choice and suitability of equipment
Delivery, repairs, and maintenance
Support for growth or changing needs over time
Communication and overall experience of the service
How you can get involved?
We would like to hear from wheelchair users, families, carers, and professionals. Your views will help shape the future design of the Community Wheelchair Service to ensure it is timely, responsive, and supports independence and quality of life.
Please share your experiences and suggestions using the feedback form on this page. Your input will directly inform our commissioning decisions for the new contract starting in late 2026.
The Community Wheelchair Service provides assessments, equipment, and ongoing support for children and adults in Bexley, Bromley and Greenwich who require wheelchairs for mobility and independence. The current service contract is due to end in November 2026 and we are planning for the future, we want to ensure that the service continues to meet your needs.
We are reviewing how the service is currently working and what could be improved. Your feedback is important in helping us understand what matters most to you. This includes your experiences of:
Referral and assessment
Waiting times
Choice and suitability of equipment
Delivery, repairs, and maintenance
Support for growth or changing needs over time
Communication and overall experience of the service
How you can get involved?
We would like to hear from wheelchair users, families, carers, and professionals. Your views will help shape the future design of the Community Wheelchair Service to ensure it is timely, responsive, and supports independence and quality of life.
Please share your experiences and suggestions using the feedback form on this page. Your input will directly inform our commissioning decisions for the new contract starting in late 2026.
The current wheelchair service contract ends in November 2026.
We want to hear your views to ensure the wheelchair service meets your needs and supports independence effectively.
As part of our review, we are seeking feedback on the services currently delivered by:
AJM Healthcare in Bexley
Inspire in Greenwich
Bromley Healthcare in Bromley
We are exploring ways to bring these services together under a tri-borough approach, creating a more consistent and cohesive service across all three areas. Your feedback will help us understand what is working well and where improvements are needed.
Please take a few minutes to complete our short survey.
Thank you for sharing your views – your responses are valuable and will directly inform the future of the wheelchair service across Bexley, Bromley, and Greenwich.
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Page published: 13 Nov 2025, 09:40 AM
Project timeline
Collecting feedback November 2025 - January 2026
Help us improve Wheelchair Service in Greenwich and Bromley is currently at this stage
Review the feedback - Winter 2026
this is an upcoming stage for Help us improve Wheelchair Service in Greenwich and Bromley
Plan new wheelchair service - Spring and summer 2026
this is an upcoming stage for Help us improve Wheelchair Service in Greenwich and Bromley
New wheelchair service - start December 2026
this is an upcoming stage for Help us improve Wheelchair Service in Greenwich and Bromley