Improving the patient journey for people with musculoskeletal conditions (MSK)

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MSK conditions affect the joints, bones and muscles and they also include autoimmune diseases such as rheumatoid arthritis.

NHS organisations are working together across south east London to improve the patient journey for people with MSK conditions and have formed the south east London MSK Programme.

NEW!! Emma James, the Musculoskeletal (MSK) Project Manager in the Planned Care Team for South East London Integrated Care Board (SEL ICB) took the opportunity to tell us in a blog article about her learning from working with people and communities. Emma explained about the importance of working with people with lived experience to make quality improvement changes in the Musculoskeletal programmes in south east London.

‘I wanted to ensure that we incorporated lived experience voices from the start of the SEL MSK programme, not as a tick-box exercise, but as an integral part of the work.’ – said Emma.

Read Emma's blog - ‘My learnings from working with people with lived experience: it's more than just parking and waiting lists.’

Also you can find out from people with lived experience about their involvement journey and outcomes achieved in the Musculoskeletal programmes in south east London.




How people are involved?

  • We conducted a patient experience survey. Further details and results can be found here.
  • In March 2022 we held two workshops for local people to hear their experiences please see the summary of the discussion here.
  • We are working with Community MSK Lived Experience Group on on-going bases to continue inform our work. Please see below more information and how you can join the group.

We are keen to continue to hear from people with lived experience of MSK conditions and have listed below ways that you can get involved:

  • you can tell us about your experience here on the forum below by joining the conversation
  • you can be involved in the community MSK lived experience group, please see more details below

Community MSK Lived Experience Group

We are reviewing MSK services in south east London and would like to work with people with lived experiences of MSK conditions to inform this work. We have therefore created a community MSK lived experience group;

Who can be involved? Any adult that has had experience of MSK conditions, this might be as a patient, carer or family member.

What does this group involve? Meeting virtually every two months for one hour on Microsoft Teams, please see the next date on the right side of this page. There might also be an opportunity to be involved in other focus groups or surveys.

Please join our Community MSK Lived Experience Group.

If you would like to find out more or are interested in being part of this group, please contact us at engagement@selondonics.nhs.uk

MSK conditions affect the joints, bones and muscles and they also include autoimmune diseases such as rheumatoid arthritis.

NHS organisations are working together across south east London to improve the patient journey for people with MSK conditions and have formed the south east London MSK Programme.

NEW!! Emma James, the Musculoskeletal (MSK) Project Manager in the Planned Care Team for South East London Integrated Care Board (SEL ICB) took the opportunity to tell us in a blog article about her learning from working with people and communities. Emma explained about the importance of working with people with lived experience to make quality improvement changes in the Musculoskeletal programmes in south east London.

‘I wanted to ensure that we incorporated lived experience voices from the start of the SEL MSK programme, not as a tick-box exercise, but as an integral part of the work.’ – said Emma.

Read Emma's blog - ‘My learnings from working with people with lived experience: it's more than just parking and waiting lists.’

Also you can find out from people with lived experience about their involvement journey and outcomes achieved in the Musculoskeletal programmes in south east London.




How people are involved?

  • We conducted a patient experience survey. Further details and results can be found here.
  • In March 2022 we held two workshops for local people to hear their experiences please see the summary of the discussion here.
  • We are working with Community MSK Lived Experience Group on on-going bases to continue inform our work. Please see below more information and how you can join the group.

We are keen to continue to hear from people with lived experience of MSK conditions and have listed below ways that you can get involved:

  • you can tell us about your experience here on the forum below by joining the conversation
  • you can be involved in the community MSK lived experience group, please see more details below

Community MSK Lived Experience Group

We are reviewing MSK services in south east London and would like to work with people with lived experiences of MSK conditions to inform this work. We have therefore created a community MSK lived experience group;

Who can be involved? Any adult that has had experience of MSK conditions, this might be as a patient, carer or family member.

What does this group involve? Meeting virtually every two months for one hour on Microsoft Teams, please see the next date on the right side of this page. There might also be an opportunity to be involved in other focus groups or surveys.

Please join our Community MSK Lived Experience Group.

If you would like to find out more or are interested in being part of this group, please contact us at engagement@selondonics.nhs.uk

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Page last updated: 06 Dec 2023, 11:21 AM